Return Policy

At OrkydPearls.com, customer satisfaction is our number one priority. Our generous 180 day hassle-free money-back guarantee means that you can shop for fine pearl jewelry online without risk or worry.

If you are not completely satisfied with your OrkydPearls.com purchase once you have received it, you may return it and be refunded your purchase price (minus EXPRESS shipping charges if applicable) through our hassle-free return procedure.

All you have to do is fill out our Return Authorization Form, after which you will be sent a Return Authorization Number which must be included when you send your purchase to the return address listed below. Items must be returned with their original documentation and packaging, including free gifts, price tag and sales receipt. All returned packages will be inspected by our staff.

Our Return Authorization Form is available on our website at:
www.orkydpearls.com/returnform.asp

Return address:
Orkydpearls.com
156 Lawrence Paquette Drive
Champlain NY 12919
USA

Please don’t hesitate to contact us if you have further questions:
Phone: 1-800-WWORKYD or 1-800-996-7593
Fax: 1-866-274-2675
Email: returns@orkydpearls.com